Event Types
message_created- New message in partnership roommessage_updated- Message content updatedmessage_deleted- Message removed
Webhook Details
Event IDs:message_created, message_updated, message_deletedContent-Type:
application/jsonMethod:
POST
Authentication
All webhooks include JWT authentication in the Authorization header:JWT Token Payload
UUID of the company where the message was created
UUID of the user who created the message
Always
message_created for this eventYour integration’s API key
Webhook Payload Schema
The created message object
Integration configuration settings for field mapping
Example Payload
Notes
- Webhook is sent when a new message is created in a partnership room
- JWT token must be verified using your Integration UUID as the secret
- Messages can include file attachments with download URLs
replied_to_message_uuidis null for new messages, set for replies- Configuration array is typically empty for message events

